LHOTSE is the internal code name for our project to re-develop www.otto.de: in-house, based on open source software and using agile methodologies such as Scrum and XP. LHOTSE went live on 24th October 2013 – three months before schedule. Although it took us roughly two years to develop, with a team of more than 100 experts, getting LHOTSE live was practically a „non-event“. So, why did everything work out so well?